Delivery Policy:

1. Processing Time: Orders are processed within 1-2 business days, and you will receive a tracking number once your order ships.
2. Shipping Times:
   
   • Standard Shipping: 3-7 business days
   • Expedited Shipping: 2-3 business days
   • Overnight Shipping: Next business day
3. Shipping Costs: Shipping fees are calculated at checkout based on your location. Free shipping is available on orders over PKR 5,000.
4. International Shipping: We currently offer international shipping to select countries. Additional customs duties or taxes may apply depending on your location.
5. Delivery Issues: If your package is lost or damaged during transit, please contact our customer service within 7 days, and we’ll assist you in resolving the issue.

Return & Exchange Policy:

1. Returns: You may return unworn, unwashed, and unused baby clothes within 30 days of purchase for a full refund.
2. Exchanges: If you wish to exchange an item for a different size or color, simply follow the return process and place a new order for the desired product.
3. Non-Returnable Items: Gift cards, clearance items, and items marked as "Final Sale" cannot be returned.
4. Return Process: To initiate a return, please contact our customer service team with your order number, and we’ll provide a return authorization.
5. Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected.
6. Return Shipping: Customers are responsible for return shipping fees, unless the return is due to a defective or incorrect item.